Please ensure you take an unboxing video of the package before opening it.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Biotrik Organization (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Nature and crafts, Shalgachiya, Tamluk, Purba Medinipur, Pin- 721636, West Bengal, India.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Nature and crafts, accessible from http://natureandcrafts.in/
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 24 hrs of receiving.
The deadline for canceling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: support@natureandcrafts.in
By visiting this page on our website: http://natureandcrafts.in/
We will reimburse You no later than 30 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions For Returns
In order for the Goods to be eligible for a return, please make sure that:
· The Goods were purchased in the last 7 days
· The Goods are in the original packaging
The following Goods cannot be returned:
· The supply of Goods made to Your specifications or clearly personalized.
· The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
· The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
· The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Shalgachiya, Tamluk, Purba Medinipur, Pin- 721636, West Bengal, India
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
To be eligible for Return, your products must be unused and must be in the same condition as you received it, with the original packaging, tags and bill.
We will NOT accept return/exchange for below reasons
Consumer product Will not be returned
There might be slight variations in the color tone of the actual product with respect to the images on the website as these are digital photography and depend on the monitor settings of each device.
Semi-precious jewelry [Pure silver, Gold plated silver] are made by hand and may have slight irregularities in designs that are a natural outcome of the human involvement in the process. This will not be considered a defect for exchange/refund.
If the jewelry’s quality, physical look & feel doesn’t suit your liking.
If the jewel is too heavy to wear or looks big.
If the size of the jewel is not what you expected.
If the product is shipped on sale price.
Earring stems are bent purposefully on some cases – to avoid breakage which is not considered as a Transit Damage.
Kindly ensure you are fully aware of the product details before you place an order. If you want any further details kindly email us.
Returns will not be accepted under the following conditions:
Return & Refunds we have a "no questions asked return policy" which entitles all our Delivery Ambassadors to return the product at the time of delivery if due to any reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills. Refund will be processed through same online mode within 7 working days.
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